Did your iPhone suddenly forget your face after the iOS 18 update? You’re not the only one! Many users are reporting Face ID troubles after updating, but thankfully, there are ways to get it working again. Let’s unlock those phones! Is Face ID issues in iPhone 16 and not working? Learn how to troubleshoot and fix common Face ID problems with our comprehensive guide.
iPhone 16 Pro vs Pro Max: Key Differences Explained
What’s the Problem?
After installing iOS 18, some iPhone users are finding that Face ID is no longer recognizing them. This can manifest in a few ways:
- Face ID completely unavailable: The option to use Face ID might be grayed out or missing altogether.
- Face ID setup failing: When trying to set up Face ID, the phone can’t detect your face.
- Intermittent Face ID: Face ID works sometimes but fails at other times.
Why is This Happening?
While the exact cause isn’t entirely clear, a few factors might be contributing to this issue:
- Software bugs: iOS 18 could have some glitches affecting the Face ID system.
- Content restrictions: Screen Time settings might be interfering with Face ID functionality.
- TrueDepth camera issues: In some cases, there might be a problem with the TrueDepth camera itself, although this is less likely if Face ID was working fine before the update.
This video, titled “iPhone 16 Pro/Max: Fix Face ID Not Working“, is owned by Fix369 on YouTube.
How to Fix Face ID Issues After iOS 18 Update
1. Check Content Restrictions:
- This surprisingly common culprit often gets overlooked.
- Go to Settings > Screen Time > Content & Privacy Restrictions.
- If these restrictions are enabled, enter your Screen Time passcode.
- Tap on Passcode Changes and set it to Allow.
2. Basic Troubleshooting:
- Restart your iPhone: This simple step can often resolve minor software glitches.
- Check for iOS updates: Apple frequently releases updates to address bugs.1 Go to Settings > General > Software Update to see if a new version is available.
- Clean the TrueDepth camera: Gently wipe the front camera area with a microfiber cloth to remove any smudges or debris.
- Make sure your face isn’t obstructed: Hats, sunglasses, and masks can interfere with Face ID.
3. Advanced Troubleshooting:
- Reset Face ID: Go to Settings > Face ID & Passcode, then tap Reset Face ID. You’ll need to set it up again from scratch.
- Restore your iPhone: This is a more drastic step, but it can sometimes resolve persistent software issues. Make sure to back up your data first!
- Run a hardware diagnostics test: If you suspect a problem with the TrueDepth camera, you can use Apple’s built-in diagnostics tool or a third-party app to check its functionality.
4. Contact Apple Support:
- If none of the above solutions work, it’s best to contact Apple Support for further assistance. They can help you diagnose the problem and determine if a hardware repair is necessary.
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FAQs About Face ID Issues After iOS 18 Update
This could be due to software bugs, content restrictions, or, in rare cases, a problem with the TrueDepth camera.
No, resetting your Face ID only removes your facial data. Your other data remains safe.
Try restarting your iPhone or checking for iOS updates. If that doesn’t work, contact Apple Support.
It’s possible, but less likely if Face ID was working fine before the iOS 18 update. Try the software troubleshooting steps first.
Apple is likely aware of the issue and may address it in future iOS updates. Keep your iPhone updated to the latest version.
